qokiLegal Notice

We operate qoki as a platform offering slot games, live-dealer tables, sportsbook markets, and esports entertainment in jurisdictions where such services are permitted by local law. This legal notice sets out the terms under which we provide access to qoki, the responsibilities you hold as a user, and how we protect your data and account security.

Our commitment is to maintain transparent policies on service availability, user eligibility, and legal compliance. We do not offer qoki services in jurisdictions where online wagering is prohibited by law. Users of qoki bear the responsibility to verify that their access and use comply with the applicable laws of their own region.

The sections below explain our approach to jurisdiction-restricted access, data protection, and the contact channels available if you have legal or compliance questions about qoki.

Service Availability and Jurisdiction Restrictions

We at qoki provide our platform only in jurisdictions where the applicable local and national laws permit the operation of online gaming and wagering services. We do not offer qoki access, account creation, or deposits to users in regions where online wagering is prohibited or restricted without specific licensing. The legality of accessing qoki depends on the laws of your own jurisdiction, and we make no claim that qoki is legal, licensed, or permitted in any particular country or region.

If you attempt to access qoki from a jurisdiction where such services are prohibited, your account may be suspended, and any funds held may be subject to forfeiture in accordance with our terms and conditionsWe perform periodic checks on user locations and account activity to ensure compliance with this policy. These checks may include IP-address verification, payment-method origin, and account-holder registration information.

Important: Users are solely responsible for determining whether accessing and using qoki complies with the laws of their jurisdiction. We cannot provide legal advice, and you should consult local legal counsel if you are uncertain about your region's regulations.

Account Eligibility and User Verification on qoki

To open an account on qoki, you must meet certain eligibility criteria. We require that you are of legal age to enter into binding contracts in your jurisdiction and that you are not a resident of any territory where qoki services are prohibited. During account creation, we collect your name, email address, date of birth, and identity information as part of our Know Your Customer (KYC) process.

We verify your identity using the documents you provide and cross-check them against public records and payment-method data. This verification process helps us prevent fraud, money laundering, and underage access. If we are unable to verify your identity or if our checks reveal that you reside in a restricted jurisdiction, we will deny your account application or close your existing account.

You may not create multiple accounts on qoki. If we detect duplicate or related accounts linked to the same person, payment method, or household, we reserve the right to close all such accounts and forfeit any associated balances. This policy applies to accounts opened in Jakarta, Surabaya, Bandung, Medan, Semarang, and all other cities where qoki operates.

User Responsibility and Local-Law Compliance

Access to qoki is permitted only where local law allows. You, as the user, are entirely responsible for verifying that your access and use of qoki comply with the laws and regulations applicable in your jurisdiction. We cannot and do not provide legal guidance on whether qoki is lawful in your region. If you are unsure, you should seek independent legal advice before creating an account.

You agree that by accessing qoki, you will comply with all applicable laws, regulations, and codes of conduct in your jurisdiction. You further agree that we bear no liability if your use of qoki violates local law, and you indemnify qoki against any claims, fines, or penalties arising from your breach of applicable law.

Data Protection and Privacy on qoki

We collect and process personal data on qoki for the purposes of account verification, payment processing, fraud prevention, and service provision. Your data includes your identity, contact details, financial information, and transaction history. We store this data securely using encryption and access controls, and we do not share it with third parties except as necessary to process deposits, withdrawals, and comply with legal obligations.

We support a range of payment methods on qoki including DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, as well as direct bank transfers via mobile banking, local payment, online payment, and e-wallet. When you deposit or withdraw funds, we share only the minimum necessary information with our payment partners to complete the transaction. For full details on how we handle your data, please review our privacy policy

KYC (Know Your Customer): The identity-verification process qoki uses to confirm your name, age, and address before permitting account creation and deposits.
Data Retention: We retain your account data for as long as your account is active, plus a period after closure for compliance and dispute resolution.
Encryption: All data transmitted to and from qoki is encrypted using industry-standard TLS protocols to prevent unauthorised access.

Legal and Compliance Inquiries

If you have questions about qoki's legal status, compliance practices, or our jurisdiction-restricted access policy, you can reach our legal team via the contact form on our FAQ page or by sending a written inquiry to the address listed in our terms and conditionsWe aim to respond to compliance enquiries within a standard business window, though response times may vary depending on the complexity of your question and current demand.

If you believe qoki is operating unlawfully in your jurisdiction or if you have concerns about our compliance practices, you may escalate your enquiry through the same channels. We take legal compliance seriously and will cooperate with regulatory authorities in supported jurisdictions.

This legal notice is current as of the date listed on our about us page and may be updated at any time. We recommend that you review it periodically to remain aware of our policies. Continued use of qoki after any update to this notice constitutes your acceptance of the revised terms.